SourceNext announced that a data breach involving customer information occurred due to unauthorized access. The company also revealed that 22,519,960 records were affected.
SourceNext, Known for Its Security Software, Falls Victim to Unauthorized Access
SourceNext develops and sells software and hardware for PCs and mobile devices, and is known for its antivirus software “ZERO Virus Security,” among other products.
The company also offers “Tokuda,” a game-like typing tutor; it’s likely that many PC gamers have used this product.
Today, October 15, the company announced that a data breach involving customer personal information had occurred due to unauthorized access. According to the company, unauthorized access to the system managing member information was detected on October 13, and while the breach was contained by the end of that day, a subsequent investigation revealed that the unauthorized access had actually taken place on October 9.
The number of records potentially affected by the leak is 22,519,960, and the affected information is as follows. The company explains that this list represents all possible categories of information that may have been compromised; however, not all information for every customer was leaked, and credit card information is not included in the list of compromised data.
Affected information: Email address, password, full name, name in Katakana, address, gender, phone number, fax number, date of birth, company name, job title, department name, and system-specific identification information (subscription services, registration date, login date, etc.)
Many users on X appear to be concerned about the sheer volume of affected records and the fact that the company—known for its security software—has fallen victim to unauthorized access.
Reset your password when logging in
In the announcement, under the heading “Request to Customers,” the company urges users to be vigilant against suspicious emails, text messages, phone calls, and mail.
Additionally, to protect accounts, the company has implemented a measure requiring users to reset their passwords upon login. Users are urged to promptly reset their passwords by following the on-screen instructions.
No unauthorized access has been detected since the incident was contained on October 13. The company is currently conducting an investigation in collaboration with an external specialized investigation agency and is performing emergency inspections of all systems. The company states, “We will spare no effort to prevent a recurrence.”
Contact information for the company is provided at the end of this announcement.
